Acceptable Use Policy

ModernEDI is intended for legitimate business EDI operations. This Acceptable Use Policy applies to ModernEDI workspaces, hosted AS2 endpoints, integration APIs, transactional email, support channels, and related service activity.

Prohibited Activity

• Unlawful, deceptive, fraudulent, abusive, harassing, or harmful activity.
• Spam, phishing, impersonation, credential harvesting, or misleading messages.
• Malware, exploit delivery, vulnerability scanning without permission, or attempts to bypass security controls.
• Unauthorized access to ModernEDI, customer workspaces, partner systems, APIs, queues, certificates, keys, or infrastructure.
• Traffic that intentionally disrupts, overloads, degrades, or interferes with the service or other customers.
• Use of ModernEDI to process or transmit content that violates law, contractual obligations, or third-party rights.
• Use of purchased, rented, scraped, or third-party marketing lists for ModernEDI account-notification email.

EDI and AS2 Traffic

Customers may use ModernEDI to exchange AS2 and EDI traffic with legitimate trading partners. Customers are responsible for confirming partner authorization, validating endpoint details, testing mappings, and ensuring that transmitted documents are expected by the receiving party.

Transactional Email

Account-notification email is limited to legitimate account, security, billing, support, and service-operation purposes.

Enforcement

We may investigate suspected misuse and may throttle, block, remove, suspend, or terminate workspaces, accounts, traffic, integrations, or email sending where we believe there is legal, abuse, security, deliverability, availability, or operational risk.

Report Abuse

Report suspected abuse, phishing, impersonation, unwanted email, or misuse to abuse@modernedi.com.

Security concerns can be sent to security@modernedi.com.